Overnight Concierge / Front Desk Associate

Location: Pikesville, MD
Pay: $17.00-$20.00 per hour
Schedule: Thursday & Friday, 11:30 PM - 7:30 AM
Position Type: Temporary-to-Hire (12-Week Assignment)

We are seeking a professional, dependable, and customer-focused Overnight Concierge / Front Desk Associate to support a residential condominium community during overnight hours. This role is ideal for someone who enjoys providing excellent customer service while helping maintain a safe, secure, and welcoming environment for residents and guests.

Responsibilities

• Greet residents, guests, and vendors in a professional and courteous manner
• Monitor building entrances and security camera systems
• Grant visitor access by buzzing guests into the building and resident units
• Answer and direct incoming telephone calls
• Receive and coordinate deliveries, including packages and newspapers
• Process and communicate maintenance requests
• Maintain a professional and organized front desk area
• Report security concerns or unusual activity to management

Qualifications

• Strong customer service and communication skills
• Professional demeanor and appearance
• Ability to work independently and handle overnight responsibilities
• Reliable, punctual, and detail-oriented
• Basic computer and phone skills
• Previous experience in concierge, front desk, reception, customer service, hospitality, or security is preferred

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance.